Service information
Everything you need to know about getting your product working again
Find a solution online
Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for your problems.
Frequently Asked Questions
Warranty
Our warranty terms vary by product. Please check the last page of the user manual or the packing inserts for warranty terms for your product. Not all products have online warranty documents available. Please contact our contact center if you cannot find your product’s warranty terms online.
Service contract
Receive total product protection, including our valuable replacement coverage.
Find a TV repair center
To find the nearest Authorized TV repair Center, please contact our Consumer Care agent for a referral.
Service on your product
If you were not succesful in solving the problem, you can contact one of our Consumer Care agents who will assist you in determining if the product is defective and will give you futher directions.