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Philips Consumer Care

Always here to help you

Online solutions

Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for your problems. To find online information regarding your product, go to the product detail pages and check:

  • User manuals
  • Software updates
  • FAQs & Tips and Tricks
  • Accessories & Spare parts
  • Tutorial Videos
  • Awards and Reviews

To start exploring this information for your products click the link below:


See the following document for more detailed information on the Philips warranty. Please contact the local contact center if you have additional questions.

Warranty Consumer Lifestyle

Warranty Consumer Lifestyle (159KB)

Warranty conditions

Warranty conditions (187KB)

Repair solutions

If you haven’t been able to resolve your issue online checking our FAQ’s & tutorials, you can contact with our authorized service centers. Click the link below for the Service list.
+ Service List

Spare parts and accessories

You can purchase spare parts and accessories from our authorized services. If you are still unable to find the information you need you can contact our call centre via live Chat service, e-mail or phone.