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Philips Consumer Care

Always here to help you

Find a solution online

Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for your problems.


Our warranty terms vary by product. Please check the last page of the user manual or the packing inserts for warranty terms for your product. Not all products have online warranty documents available. Please contact our contact center if you cannot find your product’s warranty terms online.

General warranty

General warranty (125KB)

Before you go to service we advise you

Contact Philips Support and Contact Team! Many of products defects can be fixed with the help of our consultants. Save your time!
+ Call us!

Are you looking for accessories?

Are you interested in purchasing accessories for Philips equipment? Contact our Customer Service department, where a consultant can help you identify the necessary component and provide additional information on the purchasing process.
+ Contact


Follow the progress of your product as it's repaired
+ Go to track-n-trace