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Find a solution online

Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for your problems.

Frequently Asked Questions

Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Service information

Philips offers several service arrangements, in and out of warranty, should your product develop a fault. Flat TVs with 32” screens or larger are selected for service at home, Philips also offers to exchange several products for free when your faulty product is in warranty. For Saeco full automatic espresso machines or Wardrobe Care you will receive a loan of the same product should yours require repair. Before considering repair or exchange options always check the Frequently Asked Questions (FAQ) first as they may contain a solution to your problem.

Exchange Service

With the Philips exchange service you are able to exchange an in warranty defective product easily and quickly on line by yourself.

Track-n-trace

Follow the progress of your product as it's repaired