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Philips Consumer Care

Always here to help you

Online solutions

To find online information regarding your product, go to the product detail pages and check:

  • User manuals & Quick start guides
  • Software updates
  • FAQs & Tips and Tricks
  • Accessories & Spare parts
  • Tutorial Videos
  • Awards and reviews

To start exploring this information for your products click the link below:


See the following document for more detailed information on the Philips warranty. Please contact the call center if you have additional questions.

General warranty

General warranty (156KB)


Warranty-Luminaires (67KB)

Dealers on the website

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Repair solutions

If you haven’t been able to resolve your issue online checking our FAQ’s & tutorials, you can contact an authorized service centers.

Spare parts and accessories

If you are looking for an accessory or spare part you can go to an authorized service center. Or you can check the availability directly on our Philips Online Shop.
+ Authorized service centers