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Philips Consumer Care

Always here to help you

Online solutions

To find on line information regarding your product, go to the product detail pages and check:

  • User manuals & Quick start guides
  • Software updates
  • FAQs & Tips and Tricks
  • Accessories & Spare parts
  • Tutorial Videos
  • Awards and reviews


To start exploring this information for your products click the link below:

Warranty

Our warranty terms vary by product. Please check the last page of the user manual or the packing inserts for warranty terms for your product. Not all products have online warranty documents available. Please contact our contact center if you cannot find your product’s warranty terms online.

General warranty

General warranty (221KB)

Repair solutions

If you haven’t been able to resolve your issue online checking our FAQ’s & tutorials, you can contact our call center and they will do their best to help you.

Talk to Peers

Join the Philips community & talk to likeminded people to see if your question has already been asked, or ask a question yourself! Find information on your products, upcoming products and helpful hints and tips!
+ Support forums

Spare parts and accessories

If you are looking for spare parts or accessories for Philips products, you can contact our approved distributor: Craigavon TV Service Centre. Please contact Craigavon TV Service Centre on 028 3832 6119.