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Philips Consumer Care

Always here to help you

Online solutions

To find online information regarding your product, go to the product detail pages and check:

  • User manuals & Quick start guides
  • Software updates
  • FAQs & Tips and Tricks
  • Accessories & Spare parts
  • Tutorial Videos
  • Awards and reviews

To start exploring this information for your products click the link below:


The following documents tell everything you need to know about the Philips warranty & the exceptional warranty on the Robust range of kitchen appliances.

General warranty

General warranty (221KB)


Warranty-Luminaires (62KB)

Repair solutions

If you haven’t been able to resolve your issue online checking our FAQ’s & tutorials, you can register your product for inspection with our authorised service centres. Click the link ‘Service request’ for your repair options, FAQs and Track & Trace service.
+ Service Request

Talk 2 Peers

Join the Philips community & talk to likeminded people to see if your question has already been asked, or ask a question yourself! Find information on your products, upcoming products and helpful hints and tips!
+ Support forums

Spare parts and accessories

We have a wide range of spares & accessories available directly from our Online Shop.