Philips Consumer Care
Always here to help you
Online solutions
To find on line information regarding your product, go to the product detail pages and check:
- User manuals & Quick start guides
- Software updates
- FAQs & Tips and Tricks
- Accessories & Spare parts
- Tutorial Videos
- Awards and reviews
To start exploring this information for your products click the link below:
Frequently Asked Questions
Warranty
The following documents tell everything you need to know about the Philips warranty & the exceptional warranty on the Robust range of kitchen appliances.
General warranty
General warranty
(221KB)Warranty-Luminaires
Warranty-Luminaires
(62KB)
Repair solutions
If you haven’t been able to resolve your issue online checking our FAQ’s & tutorials, you can register your product for inspection with our authorised service centres. Click the link ‘Service request’ for your repair options, FAQs and Track & Trace service.
+ Service RequestTalk 2 Peers
Join the Philips community & talk to likeminded people to see if your question has already been asked, or ask a question yourself! Find information on your products, upcoming products and helpful hints and tips!
+ Support forumsSpare parts and accessories
We have a wide range of spares & accessories available directly from our Online Shop.
+ Spare parts and accessories