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Find a solution online

Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for you. For support on your product, click on the link below:

Exchange & Repair service

Your product unfortunately broke down? Click on the link below to start your service request
+ Go to repair & exchange service


Follow the progress of your product as it's repaired
+ Go to track-n-trace


The standard period of warranty is two years. Philips also offers extra warranty on certain products via promotions. If you would like to have more information about your warranty, please see the following documents:

Warranty documents

General warranty (170KB) TV warranty (195KB)

Frequently Asked Questions