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Find a solution online

Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for your problems.

Frequently Asked Questions

Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

General warranty

General warranty (170KB)

TV warranty

TV warranty (191KB)

Exchange service

With the Philips exchange service you are able to exchange an in warranty defective product easily and quickly on line by yourself.
+ Go to exchange service

Track-n-trace

Follow the progress of your product as it's repaired
+ Go to track-n-trace