Service information
Everything you need to know about getting your product working again
Find a solution online
Does your product really need to be repaired? The troubleshooting or FAQ section for your product may provide solutions for your problems.
Frequently Asked Questions
Warranty
Our warranty terms vary by product. Please check the last page of the user manual or the packing inserts for warranty terms for your product. Not all products have online warranty documents available. Please contact our contact center if you cannot find your product’s warranty terms online.
Robust Premium Service
If you have questions about your culinary tool (usage, maintenance, accessories etc) you can either consult our on line support or call the free Philips consumer care hotline in your country.
We have put all the maximum effort in developing, testing and designing this high quality product. However in the unfortunate case that your product needs repair, please call your local Philips consumer care hotline. They will help you with arranging any necessary repairs in a minimum time with maximum convenience - they can arrange a courier to come to your home to collect your product and bring it back when it is repaired. This way you can continue to enjoy your delicious homemade cooking.