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Philips Consumer Care

Always here to help you

Overview

Frequently Asked Questions

General

Where can I find prices of Philips products?

Partnership for Television business with TPV: no impact expected for you as consumer

Where can I find product information?

Where can I purchase spare parts and accessories for my product?

I am unable to find the information I need, how can I contact you for help?

I need to have my product repaired, how can this be done under warranty?

I bought my product abroad, is it still covered by warranty?

Where are the model & serial numbers of my product?

How long will repairs take?

When is the contact centre open?

I am outside Thailand, how can I call the contact centre?

My product does not work, it needs to be repaired. How much is the repair?

Where can I find an authorized Philips service centre

Where can I buy Philips products?

How long is the warranty on my product?

How do I find an authorized service centre?

How can I have the repair done under warranty?

Can I bring in my faulty product to the Philips service centre?

My product is out of warranty, can Philips do anything for me?