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Philips Consumer Care

Always here to help you

Overview

Support forum

Discuss your products online

Frequently Asked Questions

General

Where can I have my product repaired?

Where can I find prices of Philips products?

Where can I find product information?

Where can I purchase spare parts and accessories for my product?

I am unable to find the information I need, how can I contact you for help?

I need to have my product repaired, how can this be done under warranty?

I moved abroad/I bought my product abroad. Will my guarantee be affected?

Where are the model & serial numbers of my product?

How long will repairs take?

When is the contact centre open?

I am outside the UK, how can I call the contact centre?

Where can I find an authorised Philips service centre

Where can I buy Philips products?

My product does not work and needs to be repaired, how much will this cost?

How long is the warranty on my product?

How to check the progress on your repair or exchange?

Is there a home collection or free post available for my product?

Can I bring in my faulty product to the Philips service centre?

My product is out of warranty, can Philips do anything for me?

How long is the warranty period of my product?