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Philips Consumer Care
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Frequently Asked Questions
General
Where can I have my product repaired?
Where can I find product information?
Where can I purchase spare parts and accessories for my product?
I am unable to find the information I need, how can I contact you for help?
I need to have my product repaired, how can this be done under warranty?
I bought my product abroad, is it still covered by warranty?
Where are the model & serial numbers of my product?
When is the contact center open?
Where can I find an authorised Philips service center
How long is the warranty on my product?
Where can I buy Philips products?
How long will repairs take?
How do I find an authorized service center?
How to check the progress on your repair or exchange?
Is there a home collection or free post available for my product?
Can I bring in my faulty product to the Philips service centre?
My product is out of warranty, can Philips do anything for me?
Where can I have my product repaired?