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Contact

Let us answer your product-related questions. Please have your product on-hand so we can better assist you.

Choose your product category and contact options

Television
Televisions (purchased before 2008)
Please use our online chat for assistance
LCD Televisions (2008 and newer)
1-866-309-5962
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
DVD and Home Theater
DVD and Home Theater (purchased before 2009)
Please use our online chat for assistance
DVD and Home Theater (2009 and newer)
1-866-310-0744
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
MP3, Audio, Docking Systems and portable TV's
1-866-309-7730
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Toothbrushes / Sonicare
1-800-682-7664
Monday – Saturday 9:00 AM – 9:00 PM EST
Sunday 9:00 AM – 6:00 PM EST
Excluding Major Holidays
Dental Professional number
1-800-676-7664
Monday – Friday 8:00 AM – 8:00 PM EST
Excluding major holidays
Universal Remote Controls, Antenna's, Headphones and other Accessories
1-866-309-7730
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Men's Grooming / Norelco
1-800-243-3050
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Saeco / Coffee
1- 800-933-7876
Monday - Friday 8:00 AM - 8:00 PM EST
Excluding Major Holidays
Professional TV, Hospitality TV
Hospitality TV
1-866-497-4225
Monday – Friday: 9:00 AM - 9:00 PM EST/EDT
Saturday: 10:00 AM - 9:00 PM EST/EDT
Sunday: 12:00 PM - 8:00 PM EST/EDT
Women's Beauty / Bliss
1-800-243-7884
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Mother and Child Care / AVENT
1-800-542-8368
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM – 6:00PM EST
Excluding Major Holidays
Lamps and Lighting
1-800-555-0050
Monday - Friday 8:30 AM - 5:00 PM EST
Excluding Major Holidays
Simply Innovate
Start collaborating
Bright Light Energy
1-866-832-4361
Monday - Saturday 9.00 AM - 9.00 PM EST
Sunday 9:00 AM – 6:00 PM EST
Excluding Major Holidays
AUTOMOTIVE LIGHTING
1-800-257-6054
Monday - Friday 8:00 AM - 5:00 PM
Digital PhotoFrames, KeyChains and Cameras
1-877-784-0999
Monday - Friday 10:00 am – 10:00 pm EST
Saturday - Sunday 12:00 pm - 9:00 pm EST
Except nationally observed holidays
Voice Recorders / Speech Processing
+1 8558400219
Line availability 8am to Noon East Coast time (EST)
Life Line
Lifeline
1-800-635-6156
24 Hours a day
Heart Defibrillators
1.866.DEFIBHOME (1-866-333-4246 ) (Excluding Major Holidays)
DirectLife
1-888-744-5477 (1-888-Philips)
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Lighting Electronics
1-800-372-3331
Monday - Friday 8:00 AM - 6:00 PM EST
Excluding Major Holidays
Monitors / Public signage
1-877-835-1838
Monday - Friday 8:00 AM - 9:00 PM EST
Saturday 10:00 AM - 5:00 PM EST
Can't find your product?
General Support
1-888-744-5477
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Philips Online Store
1-866-309-3263 (Toll-free)
Monday - Friday 9:00 AM - 9:00 PM EST
No coverage weekends and holidays.