Contact
Our North American based Call Center will be happy to assist you for all your product related questions.
Please visit us on 
Choose your product category and contact options
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Television
LCD Television (2008 and newer)
1-866-771-4018
Monday - Saturday 8:00 AM - 11:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
Televisions (purchased before 2008)
1-866-310-0787
Monday - Saturday 12:00 PM - 9:00 PM EST
Excluding Major Holidays
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DVD and Home Theater
DVD and Home Theater (2009 and newer)
1-866-309-0866
Monday - Saturday 8:00 AM - 11:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
DVD and Home Theater (purchased before 2009)
1-866-323-9916
Monday-Saturday 12:00 PM - 09:00 PM EST
Excluding Major Holidays
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MP3, Audio, Docking Systems and portable TV's
1-866-309-7730
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
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Toothbrushes / Sonicare
1-800-682-7664
Monday – Saturday 9:00 AM – 9:00 PM EST
Sunday 9:00 AM – 6:00 PM EST
Excluding Major Holidays
Dental Professional number
1-800-676-7664 (Excluding Major Holidays) |
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Universal Remote Controls, Antenna's, Headphones and other Accessories
1-866-309-7730
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
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Men's Grooming / Norelco
1-800-243-3050
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
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Saeco / Coffee
1- 800-933-7876
Monday - Friday 8:00 AM - 8:00 PM EST
Excluding Major Holidays
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Professional TV, Hospitality TV
Hospitality TV
1-866-497-4225
Monday – Friday: 9:00 AM - 9:00 PM EST/EDT
Saturday: 10:00 AM - 9:00 PM EST/EDT
Sunday: 12:00 PM - 8:00 PM EST/EDT
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Women's Beauty / Bliss
1-800-243-7884
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
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Mother and Child Care / AVENT
1-800-542-8368
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM – 6:00PM EST
Excluding Major Holidays
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Lamps and Lighting
1-800-555-0050
Monday - Friday 8:30 AM - 5:00 PM EST
Excluding Major Holidays
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Simply Innovate
Start collaborating
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Bright Light Energy
1-866-832-4361
Monday - Saturday 9.00 AM - 9.00 PM EST
Sunday 9:00 AM – 6:00 PM EST
Excluding Major Holidays
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AUTOMOTIVE LIGHTING
1-800-257-6054
Monday - Friday 8:00 AM - 5:00 PM
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Digital PhotoFrames, KeyChains and Cameras
1-877-784-0999
Monday - Friday 10:00 am – 10:00 pm EST
Saturday - Sunday 12:00 pm - 9:00 pm EST
Except nationally observed holidays
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Voice Recorders / Speech Processing
+1 8558400219
Line availability 8am to Noon East Coast time (EST)
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Life Line
Lifeline
1-800-635-6156
24 Hours a day
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Heart Defibrillators
1.866.DEFIBHOME (1-866-333-4246 )
(Excluding Major Holidays)
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DirectLife
1-888-744-5477 (1-888-Philips)
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
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Lighting Electronics
1-800-372-3331
Monday - Friday 8:00 AM - 6:00 PM EST
Excluding Major Holidays
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Monitors / Public signage
1-877-835-1838
Monday - Friday 8:00 AM - 9:00 PM EST
Saturday 10:00 AM - 5:00 PM EST
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Can't find your product?
General Support
1-888-744-5477
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday 9:00 AM - 6:00 PM EST
Excluding Major Holidays
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Philips Online Store
1-866-309-3263 (Toll-free)
Monday - Friday 9:00 AM - 9:00 PM EST
No coverage weekends and holidays.
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