How do I reset my TV to factory settings?

If your TV has a menu button on the side or the top of the TV, you can reset your TV by following the instructions below. If your TV does not have a menu button on the side or top, the reset instrucitons can be found in the menu options for your TV. Please refer to the user guide for your TV on how to find the exact instructions.

To reset your TV using the "MENU BUTTON" follow the instructions below:

  • Hold down the menu button on the top or side of your TV for at least 10-15 seconds.

  • An on screen menu will appear asking you to enter the time, date and location settings.

  • Follow the onscreen instrucitons, and once completed your TV will reset to factory settings.

    • Did the reset resolve the problem? If not please contact us on the free phone number 0800 331 6015 and we will be happy to help you, or you can click above to contact a live chat advisor.